Services
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MI offers expertise in Call Blending, Collection Support for existing customers, Outbound telesales support to reach out wider customer base across the regions, Web based services and most Customer/Tech Support including catering to different business concepts and providing customized solution to the clients.
 

OUTBOUND

Up Selling and Cross-Selling

Lead Generation

Web Response Follow-Up

Mortgage collection

Database updating
 

Third Party Verification (TPV)

Fraud Detection/ Prevention calls

Disaster Recovery Services

Automated Response for Answering Machines

Record verification

INBOUND

Technical Support 24x7 support

Inbound Telemarketing (Cross-Selling)

Logistic Tracking

Dealer Locater

Order Taking and Execution

Fund Raising

Appointment Setting

Interactive Voice Services

Off-Hour and Weekend Call Handling

WEB - ENABLED

Email Management (Real Time)

Live Interactive Chat

Electronic Fax Processing